# Who can see a form

How roles and each form's access list decide who can open a form, read its responses and change it.

Responses can hold personal details, so a form isn't open to the whole organisation. Each form has its own access list, and your role decides what you can do with the forms you're on.

## What each role can do

| Role | Forms they can see | What they can do |
| --- | --- | --- |
| Owner, admin | Every form | Create, change and delete any form, and work its responses |
| Manager | Forms they created or were added to | Create forms, change and delete the ones they can see, and work their responses |
| Member | Forms they were added to | Work those forms' responses. They can open the form, but not change it |
| Guest | None | Guests can't use forms or the inbox |

Anyone who can see a form can also see its **Answers** tab, which sums up its responses. See [See a form's answers](../marketing/see-a-forms-answers.md).

Working a response means reading it, replying, marking it read or unread, archiving it and assigning it. See [Manage responses in the inbox](../marketing/manage-responses-in-the-inbox.md).

## Add people to a form

<ol class="steps-list"><li><p>Open the form and choose <strong>Access</strong>.</p></li><li><p>Under <strong>People</strong>, add the people who should see the form and its responses, or remove the ones who shouldn't.</p></li><li><p>Choose <strong>Save</strong>.</p></li></ol>

Owners and admins can open every form, so they don't need adding. Guests can't be added. Whoever created the form stays on the list.

## Who can create and duplicate forms

Owners, admins and managers can create a form. They can also duplicate any form they can see. The copy is a new draft and starts with only the person who made it on its access list.

Members and guests can't create or duplicate forms.

## Guests on a project

Guests can't open forms or the inbox. On a project they've been added to, the **Forms** tab lists the project's live forms, and they can open one to fill it in and send it. A secret form opens for them without its link. They don't see the form's responses, its settings or any other form.

## Who can change a form

Owners and admins can change any form. A manager can change the forms they can see. Changing a form covers:

<ul class="accent-bullets"><li><p>its name, fields, steps and cover image</p></li><li><p>its status: draft, live or closed</p></li><li><p>everything on its <strong>Settings</strong> tab</p></li><li><p>its access list, and a secret form's key</p></li><li><p>whether it takes posts from your own website</p></li><li><p>its automation</p></li><li><p>deleting the form, or any of its responses.</p></li></ul>

A member who's been added to a form sees the builder and its settings without being able to edit them, and doesn't see the **Automations** tab. They can open **Access** to see who's on the form, and **Share** to copy its link.

## Good to know

<ul class="accent-bullets"><li><p>A manager always keeps the forms they created.</p></li><li><p>A response can only be assigned to someone who can see its form.</p></li><li><p>Notifications about new responses go to the people on the access list. Add an owner or admin to the list if they want to be notified.</p></li><li><p>A project's form has its own access list, separate from the project's members. To create one, you need to be able to create forms and to edit the project. See <a href="../work/projects.md" target="_blank" rel="noopener noreferrer" class="cursor-pointer box-border border-b transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">Projects</a>.</p></li><li><p>The <strong>Inbox</strong> tab on a deal, contact or project only lists the responses you can see.</p></li><li><p>In Reports, <strong>Responses by form</strong> covers the forms you can see. See <a href="../reports/use-reports.md" target="_blank" rel="noopener noreferrer" class="cursor-pointer box-border border-b transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">Use reports</a>.</p></li></ul>
