Your 53° account holds your organisation's contacts, deals and plans, so we keep it well protected. Every password sign-in asks for a second step, and you can add an authenticator app or a passkey to make signing in quicker.
Sign up
- On the sign-up page, enter your First name, Last name, Email and a Password, then confirm the password.
- Tick the box to agree to the terms of service and privacy policy.
- Select Create account.
- We'll email you a verification link. Open it to verify your address.
Your password needs at least 8 characters, with an uppercase letter, a lowercase letter, a number and a symbol. The form ticks each one off as you type.
You can also select Continue with Google, Continue with Microsoft or Continue with LinkedIn, if they're shown.
Sign in
- Enter your email and password, then select Sign in.
- Enter the 6-digit code we email you, or the one from your authenticator app if you've set one up.
- Tick Trust this device for 60 days if you don't want to enter a code on this device each time.
You can also select Sign in with a passkey, or Continue with Google, Continue with Microsoft or Continue with LinkedIn. These skip the code step, because they're already a second factor.
On the code screen you can switch method: Email me a code instead, Use your authenticator app instead, Use a backup code or Resend code.
Reset a forgotten password
- On the sign-in page, select Forgot password?.
- Enter your email and select Send reset link.
- Open the link in the email, enter a new password twice and select Reset password.
If the link has expired, you'll see Invalid reset link. Select Request a new link to get another.
Change your password
- Select your name at the bottom of the sidebar, then Manage account.
- Go to Security, then the Password tab.
- Enter your Current password and your new one twice, then select Update password.
If you signed up with Google, Microsoft or LinkedIn, you won't have a password yet. Use Set a password on the same tab to add one.
Set up an authenticator app
Two-factor authentication is always on. By default we email you a code, and an authenticator app lets you use a code from your phone instead.
- In Manage account, go to Security, then Two-factor.
- Next to Authenticator app, select Set up.
- Confirm your password and select Continue.
- Scan the QR code with your authenticator app.
- Save your Backup codes somewhere safe. Each one works once if you lose your phone.
- Enter the 6-digit code from the app and select Confirm.
To stop using it, select Remove. You'll go back to emailed codes.
Add a passkey
A passkey lets you sign in with your fingerprint, face or device PIN.
- In Manage account, go to Security, then Passkeys.
- Select Add passkey, give it a name you'll recognise, then follow your device's prompts.
You can have 1 passkey on your account. To replace it, select Remove passkey (the bin icon) and add a new one.
Connect Google, Microsoft or LinkedIn
In Security, open Connected and select Connect next to a provider. Select Disconnect to remove it.
Sign out of other devices
In Security, open Sessions to see every device you're signed in on. Select Revoke to sign one out, or Revoke all other sessions.
Good to know
- To sign out of this device, select your name at the bottom of the sidebar, then Sign out.
- Removing an authenticator app or a passkey asks you to confirm it's you first, with your password or an emailed code.
- If you already have an account with the same email, sign in with your password first, then connect Google, Microsoft or LinkedIn from Security.