Every organisation in 53° is on a plan, billed monthly. This is where you choose one, change it, see what you're using and find your invoices.
Only owners and admins can manage billing. Everyone else can see which plan the organisation is on, but not change it.
There's no free plan. A new organisation starts with a 28-day free trial of the plan you choose. You add a card to start it, and you aren't charged until the trial ends.
Launch | Orbit | Landing | |
|---|---|---|---|
Price each month | £25 | £50 | £75 |
Each additional user | £25 | £22.50 | £20 |
Users | Up to 3 | Up to 10 | As many as you need |
Guests | 5 | 10 | 25, plus 5 for each additional user |
File storage | 25 GB | 50 GB | 100 GB |
Contacts | 5,000 | 20,000 | Unlimited |
Open deals | 5 | Unlimited | Unlimited |
Proposals out at a time | 5 | 25 | Unlimited |
Chat rooms | 3 | Unlimited | Unlimited |
Automations | No | Yes | Yes |
Reports | Overview | All | All |
History kept | 90 days | 180 days | 365 days |
Every plan includes one user. Prices are also available in US dollars and euros, and exclude tax. You choose your currency when you first subscribe, and it stays the same after that.
When you create an organisation, or open one that has no plan, you'll see Choose your plan.
Pick your currency, then choose Start 28-day free trial on the plan you want.
Enter your card and billing details. If you have a discount code, add it here.
You're taken back to 53° with your trial running. On the day it ends, your first payment is taken and your plan carries on monthly.
Select your organisation's name at the top of the sidebar and choose Plan and billing.
On Plan & usage, choose Show plans.
Choose Upgrade to or Downgrade to on the plan you want, check what the change means, and confirm.
The change happens straight away. What's left of the month on your old plan is credited or charged on your next invoice.
If you move to a smaller plan, nothing is deleted. Anything you have more of than the new plan includes stays where it is, and you can't add more of it until you're back under. Automations are kept but stop running on a plan without them. Two things stop a move to a smaller plan until you put them right: having more users than the new plan allows, and storing more files than it includes. The confirmation tells you how many people to remove and how much space to clear.
Invite people from Members in organisation settings. Each user after the first is charged monthly from the day they join, and the charge stops when they leave. Guests are free, up to your plan's number of guests. See Members and roles.
Plan & usage shows how many users you have against your plan's limit, and how much file storage you're using against what your plan includes. Guests don't count as users. Files you upload and pictures in your proposals both count towards storage.
During a trial, you can't go over what your plan includes.
After that, storage over your plan is charged at £0.08 for each extra GB, on the most you used that month.
To keep the bill predictable, choose Set spend cap beside File storage and enter the most you want to spend on extra storage each month. When you reach it, uploads pause until your next billing month and we email you. Choose Edit spend cap to raise or remove it and carry on sooner.
Open Payments & invoices in Plan and billing. Next bill shows what you'll be charged and when: your plan, any additional users, any usage over your plan so far this month, and tax where it applies.
Open Payments & invoices in Plan and billing.
Choose View beside an invoice to open it, with its receipt. Invoices are listed 10 at a time; choose Older to go back further.
Choose Manage payment details to change your card, billing address or tax ID. You'll go to our payment provider, Stripe, and come back when you're done.
We also email your billing managers each time a payment is taken, with the invoice attached.
Open Plan and billing.
On Plan & usage, choose Cancel plan.
Tell us the main reason you're leaving, add anything you'd like us to know, then choose Cancel plan again.
You keep everything until the end of the month you've paid for. Until then, Keep your plan undoes it.
When an organisation has no plan, the app is paused for everyone in it: nobody can open the dashboard, and notifications and automations stop. Nothing is deleted. Choose a plan and it's all there again.
If a payment fails, we email you and try again over the next few days. You keep access in the meantime. If it still can't be taken, the plan ends.
An organisation that goes a year without a plan is deleted. We email the owner first, and it's kept for another 14 days so they can choose a plan and keep it.
An organisation gets one free trial.
Registered charities, non-profits and companies trading for under 3 years can get 50% off the Landing plan and its additional users for 12 months. Get in touch and we'll add it to your plan. It ends by itself after 12 months, and usage is charged as normal.
